# Terms of Service
**Effective Date:** 7-12-25
## Acceptance of Terms
By using Pudding Heroes Social Automation ("Service"), you agree to these
Terms of Service ("Terms"). If you do not agree, do not use our Service.
## Description of Service
Pudding Heroes provides social media automation tools for book marketing
campaigns, including:
- Automated posting to social media platforms (TikTok, Instagram,
Facebook, etc.)
- Content scheduling and management
- ARC (Advance Reader Copy) campaign coordination
- Social media analytics and reporting
## User Accounts
### Registration
- You must provide accurate information when creating an account
- You are responsible for maintaining account security
- You must be at least 13 years old to use our Service
### Account Responsibilities
- You are responsible for all activity under your account
- You must comply with all applicable laws and platform terms
- You may not share your account credentials
## Social Media Integration
### Authorization
- You grant us permission to post content on your behalf to connected
social media accounts
- You can revoke these permissions at any time
- You remain responsible for all content posted through our Service
### Platform Compliance
- You must comply with each social media platform's terms of service
- You are responsible for ensuring your content meets platform guidelines
- We may suspend service if your content violates platform policies
## Content and Conduct
### Your Content
- You retain ownership of content you create
- You grant us license to process and post your content as directed
- You are responsible for ensuring your content is legal and appropriate
### Prohibited Uses
- Spam, harassment, or abusive content
- Violation of intellectual property rights
- Illegal activities or content
- Impersonation of others
- Adult or inappropriate content
## Book Marketing and ARC Campaigns
### ARC Reader Programs
- You are responsible for compliance with FTC guidelines regarding
disclosure
- You must ensure ARC readers understand their obligations
- You are responsible for the quality and content of your book materials
### Marketing Content
- All marketing content must be truthful and not misleading
- You must comply with advertising standards and regulations
- Book promotion must follow industry best practices
## Service Availability
### Uptime
- We strive for high availability but do not guarantee uninterrupted
service
- Scheduled maintenance may temporarily affect service
- Third-party platform outages may impact functionality
### Support
- We provide reasonable customer support
- Response times may vary based on issue complexity
- Some features may require technical expertise
## Payments and Subscriptions
### Billing
- Subscription fees are billed in advance
- Prices are subject to change with notice
- Refunds are provided according to our refund policy
### Cancellation
- You may cancel your subscription at any time
- Service continues until the end of your billing period
- Data may be deleted after account closure
## Privacy and Data
- Your use of our Service is governed by our Privacy Policy
- We collect and use data as described in our Privacy Policy
- You consent to data processing necessary for service operation
## Intellectual Property
### Our Rights
- We retain rights to our platform, software, and related materials
- Our trademarks and logos are our property
- You may not copy or reverse engineer our Service
### Your Rights
- You retain rights to your original content
- You grant us necessary licenses to provide our Service
- Third-party content must be properly licensed
## Disclaimers and Limitations
### Service "As Is"
- Our Service is provided "as is" without warranties
- We do not guarantee specific results from social media campaigns
- Third-party platform changes may affect functionality
### Limitation of Liability
- Our liability is limited to the amount you paid for our Service
- We are not liable for indirect, consequential, or punitive damages
- You use our Service at your own risk
## Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your use of our Service
- Your content or marketing campaigns
- Your violation of these Terms or applicable laws
## Termination
### By You
- You may terminate your account at any time
- You remain responsible for charges incurred before termination
### By Us
- We may terminate accounts for Terms violations
- We may suspend service for non-payment
- We will provide reasonable notice when possible
## Changes to Terms
- We may update these Terms with notice
- Continued use constitutes acceptance of new Terms
- Significant changes will be highlighted
## Governing Law
These Terms are governed by the laws of [YOUR STATE/JURISDICTION].
## Contact Information
For questions about these Terms, contact us at:
- **Email:** support@puddingheroes.com
- **Website:** https://puddingheroes.com
## Severability
If any provision of these Terms is found invalid, the remaining
provisions continue in effect.